Is there a way to capture a waitlist once a program is full
Yes. You can setup a waitlisted category for members to register to at a $0.00 fee.
In order to be able to do this, you must first connect with the Ivrnet Customer Care Team by creating a NEW ticket at firstname.lastname@example.org
In that ticket that you submit to the Team, please provide the following information:
Example Ticket to Submit:
I would like to create a Waitlisted Category for Online Registration
Atom House Waitlist
Midget House Waitlist
Then once the Ivrnet Customer Care Team has responded back to you that the categories are setup, you can then go to:
Setup - OLR Setup
and follow the steps to get to your online registration forms under Registration Listing
Click EDIT beside the form you wish to add the waitlisted categories to.
Go to Select Categories and select the new categories that were created for you (Atom House Waitlist, Midget House Waitlist)
Go to Set Fees and Caps and click ADD NEW FEE and choose the new categories and add the fee $0.00
This way, parents can register to the waitlist, and not pay until the club connects with them that a spot has become available.
As soon as you have done the above, they will automatically appear online and available to your members to register to.
Once a new spot opens up in the REGULAR category registration, you can then transfer them over and add the fee and collect payment from the member.